Heidebreicht isn’t just a car dealership- we’re your neighbors here in Macomb County. Your opinions matter to us. We want to show it by announcing a new monthly feature called Testimonial Tuesday, where we take a look at what customers are posting on our Reviews page.
Cheryl of Shelby Township came to Heidebreicht nervous about financing a car for the first time. She had high praise for Jim, one of our salesmen. “He made me feel comfortable, wasn’t pushy. He answered all my questions. He was a delight. He went beyond what I could have wished for.” Cheryl went on to mention the staff who made her first financing experience “so much fun”. Thanks for the great feedback, Cheryl. We work hard to make sure our customers get great service, and we love hearing about it when we do.
It was great to see so many customers commenting on our speedy service. Dale, Olivia, and John all took the time to post about our efficient service. Melissa of Macomb told us about her oil change and tire rotation, which was finished less than half an hour from her appointment time.
Sandra of Washington Township had a small issue when she saw the price of her door repairs. After speaking with our technicians and doing research, she came back to report that she’d discovered this was, “a common problem in Buick Lucernes”. We’re sorry for your setback, Sandra, and thank you for taking the time to tell us that our quality of service wasn’t the problem. We’re happy to have your trust.
Of course, sometimes it’s the little things that get noticed. Thanks to Chris and Timothy for letting us know our office snacks were tasty!
Come visit us today. Yours might be the next testimonial featured!